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Customer Manipulation How to Influence your Customers to Buy More and why an Ethical Approach will Always Win


Customer Manipulation How to Influence your Customers to Buy More and why an Ethical Approach will Always Win

Customer Manipulation: How to Influence your Customers to Buy More and why an Ethical Approach will Always Win by Miss Chloe Thomas
English | 13 May 2016 | ISBN: 0992661242 | 252 Pages | EPUB | 2.36 MB

Customer Service: Managing Customer Feedback

Customer Service: Managing Customer Feedback
Customer Service: Managing Customer Feedback
MP4 | Video: 720p | Duration: 54:03 | English | Subtitles: VTT | 321.6 MB
Genre: eLearning | Language: English

Your customers have so much they want to tell you. When you put their insights to good use, everyone wins. That's why every organizationregardless of size or industryneeds an effective approach to managing customer feedback. This course provides a step-by-step approach to collecting, tracking, and using customer feedback, complete with examples that show what other companies are doing in this importance space. Brad Cleveland, an expert in customer experience and customer service, explains how to respond to positive and negative feedback, track trends over time, and put feedback into action. Using examples from some of the world's leading organizations, Brad shows how to harness customer feedback to improve the experience customers have and to drive improvements to your products, services, and processes.

Customer Service Managing Customer Feedback

Customer Service Managing Customer Feedback

Customer Service: Managing Customer Feedback
MP4 | Video: 720p | Duration: 54:03 | English | Subtitles: VTT | 321.6 MB

The Economist (Intelligence Unit) - Whose Customer are you ? The Reality of Digital Banking (2018)

The Economist (Intelligence Unit) - Whose Customer are you ? The Reality of Digital Banking (2018)
The Economist (Intelligence Unit) - Whose Customer are you ? The Reality of Digital Banking (2018)
English | 32 pages | True PDF | 5.64 Mb

Customer Service: Preventing Turnover

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Customer Service: Preventing Turnover
MP4 | Video: 720p | Duration: 34:54 | English | Subtitles: VTT | 257.9 MB

Customer Service Preventing Turnover


http://s2.1pic.org/files/2018/06/30/d190a9d26f79aed0ac7e.jpg
Customer Service: Preventing Turnover
MP4 | Video: 720p | Duration: 34:54 | English | Subtitles: VTT | 257.9 MB

Customer Service Foundations


Customer Service Foundations

Customer Service Foundations
MP4 | Video: 720p | Duration: 1:23:46 | English | Subtitles: VTT | 547.5 MB

Customer Service Strategy


Customer Service Strategy

Customer Service Strategy
MP4 | Video: 720p | Duration: 50:50 | English | Subtitles: VTT | 312.6 MB



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Foundations of Awesome Customer Service

Foundations of Awesome Customer Service
Foundations of Awesome Customer Service
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 2 Hours | Lec: 28 | 773 MB
Genre: eLearning | Language: English

Learn to develop outstanding customer service for your business or as an individual

In this course, you'll learn to develop outstanding customer service for your business or as an individual.

Customer Development for Product Managers

Customer Development for Product Managers
Customer Development for Product Managers
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1 Hour | 395 MB
Genre: eLearning | Language: English

Great products are built from a strong understanding of customer needs. As a product manager, you're tasked with identifying those customer needs so that you're able to direct the creation of products that make your customers' lives a bit easier.

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