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Amaze Every Customer Every Time 52 Tools for Delivering the Most Amazing Customer Service on the Planet


Amaze Every Customer Every Time 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet by Shep Hyken
English | September 1st, 2013 | ASIN: B00EXU4BQ2, ISBN: 1626340099 | 155 Pages | EPUB | 1.22 MB
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business-in any market and any economy.

The Customer-Driven Playbook Converting Customer Feedback into Successful Products


The Customer-Driven Playbook Converting Customer Feedback into Successful Products

The Customer-Driven Playbook: Converting Customer Feedback into Successful Products by Travis Lowdermilk, Jessica Rich
English | June 21st, 2017 | ASIN: B073234PVW, ISBN: 149198127X | 184 Pages | EPUB | 3.91 MB
Despite the wide acceptance of Lean approaches and customer-development strategies, many product teams still have difficulty putting these principles into meaningful action. That's where The Customer-Driven Playbook comes in. This practical guide provides a complete end-to-end process that will help you understand customers, identify their problems, conceptualize new ideas, and create fantastic products they'll love.

Creating a Positive Customer Experience


Creating a Positive Customer Experience

Creating a Positive Customer Experience
MP4 | Video: 720p | Duration: 46:15 | English | Subtitles: VTT | 273.6 MB



Customer Service in the Field

Customer Service in the Field
31m | Video: AVC (.MP4) 1280x720 30fps | Audio: AAC 44.1KHz 2ch | 232 MB
Genre: eLearning | Language: English
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Mobile App Business #5-6 Customer Research & Idea Generator


Mobile App Business #5-6 Customer Research & Idea Generator

Mobile App Business #5-6 Customer Research & Idea Generator
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 38M | Lec: 12 | 178 MB
Genre: eLearning | Language: English

Excellence in Managing Worldwide Customer Relationships


Excellence in Managing Worldwide Customer Relationships

Thomas A. Cook, "Excellence in Managing Worldwide Customer Relationships"
English | ISBN: 1482226197 | 2017 | 384 pages | PDF | 14 MB

Affordability Integrating Value, Customer, and Cost for Continuous Improvement


Affordability Integrating Value, Customer, and Cost for Continuous Improvement

Affordability: Integrating Value, Customer, and Cost for Continuous Improvement (Continuous Improvement Series) by Paul Walter Odomirok Sr.
2016 | ISBN: 1498762409 | English | 278 pages | PDF | 23 MB

Writing Customer Service Emails

Writing Customer Service Emails
Writing Customer Service Emails
MP4 | Video: 720p | Duration: 1:06:04 | English | Subtitles: VTT | 515.6 MB
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